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...we have grown some of the best greenhouse plants and produce of our careers this year. It might be that we finally might be getting to know a few things after twenty years in the business or it might be that the controllers that we bought from you did a way better job of maintaining the proper growing temperatures. Best of all it took one more thing off of our minds. That last point alone would be worth the cost.
I learned how to use a voltmeter without electrocuting myself and without damaging additional electrical components. Due to their expert guidance, I was able to install the new rectifier (I tend to try to avoid fixing things that cost more than I make in a reasonable period of time!).
Their products work great but more importantly, their customer service is excellent.