We purchased automatic roll up curtain motors, with a humidity monitor and a control box for our propagation greenhouse from Advancing Alternatives as part of a local farmers’ grant we received to improve our business. As befits a non-profit, my director and myself were the installers. I had many questions and Advancing Alternatives’ Rich Hite from Engineering Design & Technical Development was quick to respond and extremely knowledgeable about the products and the installation. He even sent me wiring diagrams and and called to follow up.
The customer service at Advancing Alternatives is as good as it gets. There staff are always eager to help and answer your questions. Its refreshing to work with a company that values serving their customers well.
Our new roll up sides on an existing hoop house really was the answer to simplifying our perennial growing needs. No more issues with early spring temperature spikes causing early growth.
From Joanne who always answers the phone in such a sweet and friendly manner to Matt, who somehow always manages to make the time to carefully listen to difficult challenges and is ever willing to try and come up with a solution, and Rich who will listen to our feed back and fine tweak and customize electrical details to make things work for our situation, working together with Advancing Alternatives has been a pleasure and great experience. Without your patience and willingness to go the extra mile to provide the knowledge and equipment specifically designed to suit our needs, the installation of the climate controls in our greenhouses would not have been possible. I seriously do not think that another company would have gone to the same extent, so we feel fortunate to have come into contact with you guys.
We sure appreciated your hard work and support when our controller went down. The customer service at Advancing Alternatives is one of the best I’ve encountered in the Ag community. You all are completely behind your products and easy to work with. Wouldn’t want to be working with anyone else!
“Dave, Matt and the team at Advancing Alternatives are always responsive to any questions we have and provide well designed and functional solutions. Several years ago they designed and supplied a blackout curtain system for a 30’ x 170’ greenhouse that we use to grow Asters, Montauks and Mums. The curtains roll down from the peak of the house all the way to the ground and open and close with a simple timer. This system allows us force crops to bloom weeks ahead of natural light. The product is durable and well made and has operated trouble free for four seasons. Thanks to you all.”
“Advancing Alternatives has been a big help to our business. By using their roll up sidewall systems for our greenhouses I have been able to save money on my heating. The roll up walls lock in place and keep the wall material tight. This prevents excessive heat loss and sidewalls dancing in the wind. My sidewalls now roll up more uniformly than they have in the past. I have enjoyed working with Matt Krum. He has been very easy to deal with and is good at explaining the best way to build and use their products. I am a happy customer for sure.”
We have worked with Advancing Alternatives on multiple projects for our different greenhouses and needs. Their products work great but more importantly, their customer service is excellent. It is great to know that if there is ever an issue Advancing Alternatives will be there to make sure you are taken care of.